Our Contact Details 

Sapphire Moon Studios

120 Hullbridge Road, South Woodham Ferrers, Chelmsford, CM3 5LL

sapphiremoonstudiosx@gmail.com

Personal Information

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name, mailing address, credit card information and contact details)

Most of the personal information we process is provided to us directly by you for one of the following reasons:

(a) To purchase an item from our shop and to ship said item to you.

(b) To give you access to our blog member plans.

We use the information that you have given us in order to process and fulfil your order and give you access to online content when you sign up as a member. We will never share this information with third party organisations or individuals. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting sapphiremoonstudiosx@gmail.com

(b) We have a contractual obligation.

(c) We need it to perform a public task.

How We Store Your Personal Information 

Your information is securely stored. We keep names, contact details, mailing addresses and credit card information for three months after your purchase. We will then dispose of your information by deleting your personal information from our website and e-mail provider, Gmail. If you wish to order from us again, the same procedure will follow after your new purchase. 

Data Protection Rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at sapphiremoonstudiosx@gmail.com if you wish to make a request.

Complaints

If you have any concerns about our use of your personal information, you can make a complaint to us at sapphiremoonstudiosx@gmail.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk